Nordic Deliveries

The Nordic countries is where we rule. No one can beat us on our home turf.

We deliver your parcels smoothly, straight to the recipient’s mailbox, or deliver it to a service point near your customer. Either way, easy for you, convenient for your customer. We know the Nordic countries well as this is our home turf and where we are market leaders.

Mailbox Deliveries

Delivers your parcels up to 2 kg directly to the recipient’s mailbox. Easy for you, convenient for your customer.

MyPack Home

Send items up to 35 kg with flexible and consumer-friendly delivery to
the recipient’s doorstep. MyPack Home is a straightforward, door-to-door delivery option for e-commerce companies wanting to reach consumers in the Nordics and rest of Europe.

MyPack Collect

For those who prefer to pick up their shipment at a service point, we created MyPack Collect. Available for parcels up to 20 kg. We deliver to most parts of Europe, and have a large distribution network that is constantly growing.

Download the MyPack Fact Sheet

We do more for your deliveries

Tracking

With our tracking system, you know where your items are at all times. It is fast and easy to access by you and your customer regardless of delivery options.

VAT & Customs

With global shipping, there is always the complication of customs. Duty, value-added taxes (VAT) and surprise surcharges are always going to be around and customs’ issues can delay a product’s arrival.

However, we have some great solutions for how to overcome these challenges. We’ll find a flexible solution tailored to your shipment and your sales strategy.

• If the value of your shipment is low, we may advise you to send it as single mail items. We can clear freight in bulk and divide it into smaller parcels after passing through customs.

• If the value of your shipment is high, it might be better to get a bulk clearance where you pay duty and VAT for the whole shipment.

The advantage of the high value option is that your customer won’t have to pay any unexpected charges. The cost of duty and VAT is included in the price. By choosing this solution, you will have a satisfied and loyal customer who will come back to buy more from you.

We can also bill you for distribution including duties and VAT, which then allows you to consider these fees when quoting a price to your customer.

We know the right approach to the markets. The main thing to remember is that we are here to help you. We offer quick, clear and comprehensive solutions to all our global destinations.

Customs VAT &

VAT & Customs

However, we have some great solutions for how to overcome these challenges. We’ll find a flexible solution tailored to your shipment and your sales strategy.

• If the value of your shipment is low, we may advise you to send it as single mail items. We can clear freight in bulk and divide it into smaller parcels after passing through customs.

• If the value of your shipment is high, it might be better to get a bulk clearance where you pay duty and VAT for the whole shipment.

We can also bill you for distribution including duties and VAT, which then allows you to consider these fees when quoting a price to your customer.

We know the right approach to the markets. The main thing to remember is that we are here to help you. We offer quick, clear and comprehensive solutions to all our global destinations.

Notifications

Make the pre-advice emails work even harder for you by adding your own messages for deals, campaigns or branding purposes.

You have the flexibility to vary your campaign towards different target markets and specific time periods including using local language and graphics. This is all available at your fingertips through the Self-Service Tool.

Reverse Logistics

We’ve always known the value of a good returns management policy – this is a big reason why we offer returns services in e-commerce hot spots all over the world. Our services can be adapted to meet your returns requirements for speed, frequency and destination. And it’s easy to print your own return labels by using our Direct Link label printing software. Plus, you hold the reigns over your returns by receiving daily status updates.

Print labels using our Self-Service Tool

It’s easy to print your own return labels online, or by using our Direct Link label printing software. Use our Self-service portal to smoothly get and forward the return label to your customer by email.

Post a link on your website

Or place a unique link to enable your customers to print their own return labels directly from your own public web site. Through our Self-service portal you can also receive regular status updates on returned goods or through the event feed that we send to you.

Logistics Reverse

Reverse Logistics

Print labels using our Self-Service Tool

Post a link on your website

Got more questions?

Who wouldn’t? Let’s sit down and talk about your specific needs. We’ll buy the coffee, just let us know when and where
you’d like to meet.

Nordic Deliveries

The Nordic countries is where we rule. No one can beat us on our home turf.

Mailbox Deliveries

MyPack Home

MyPack Collect

We do more for your deliveries

Tracking

Customs VAT &

Notifications

Logistics Reverse

Got more questions?

Finnish consumers stand out when it comes to delivery preferences

United Kingdom – highest share of retail sales in Europe

Varying willingness to pay for sustainable e-commerce deliveries

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